Which kind of files can I use?

You can use .jpeg, .jpg or .png files. Just remember to use the right dimensions (minimum and maximum).

Which is the best choise? A 3000x4000 pixel image.

The perfect choice is a vertical .jpeg image. Width: 3.000 pixel. Height: 4.000 pixel.

Is it better to use vertical images?

Yes. To allow a perfect image positioning on the clock silhouette you should use vertical images (eg. 3:4, 9:16). But if you want to use your tablet or smartphone to shoot a photo to be used as Tempus Fugit background, you have to shoot a landscape photo.

May I use a tablet or smartphone to personalize my Tempus Fugit?

Yes, of course. You can use a desktop, notebook, tablet or smartphone connected to the Internet.

Can I shoot a photo using my smartphone and use it to personalize my Tempus Fugit?

Yes, of course. But make sure that:

1. You should shoot your photo in the landscape mode.
2. Make sure that the size of the photograph is within the recommended limits (max 4.000 x 4.000 pixels). If the dimensions are higher, you can edit your photo using an editing software.

Do you perform a pre-check before printing the file?

Yes, of course. Before printing the file, we will performe a complete file check in order to assure a perfect result.

I can not upload the photo. Why?

Probably you tried to upload a file greater than 10Mb or maybe the photograph exceeds the 4.000 pixels on the side. What we advise you to do is, first of all, check the size of your photo and, if necessary, modify it with a photo editing software to achieve the ideal dimensions (3.000 px X 4. 000px). Of course, make sure you have a fast Internet connection.

If you need more informations or assistance, please send a message to mail@locanera.it.